Returns & Exchanges
At LOCAL, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Whether you need a different size or a full refund, our team is dedicated to making the process as simple as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original box.
Drop Off Package
Hand your package to the designated courier or drop it off at any authorized shipping location within 7 days of receiving your label.
Receive Refund or Exchange
After our quality team inspects the returned items, your refund will be processed to your original payment method or your new items will be shipped out within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing